SPSoft’s service delivery processes are geared to produce predictable results. Following are the process phases (in the given order) that help us consistently meet our customer’s expectations:

In this phase, we collect all relevant information about an IT talent acquisition need in order for us to effectively and efficiently source and screen candidates Once the relevant information is available, specific Sourcing and Screening Guidelines are prepared by the recruiting team leads in collaboration with Delivery team. This allows us to increase efficiency and effectiveness of our recruiters and they literally work at the skill/experience level of a recruiting team lead and fully understand customer’s needs.

In this phase, the requirements are allocated to the recruiters based on their competency and experience. Again, this ensures that specialists are working on finding quality talent for our customer’s needs. During allocation of each requirement, assigned recruiting team lead and Delivery team directly provide further clarification to the recruiter as needed.

In this phase, recruiters work on finding suitable talent for the assigned requirements following the sourcing guidelines and tips provided in requirement definition/allocation phase. More than 50% of our candidates are sourced through referrals from our vast network of senior IT professionals. Approximately, 25% of candidate sourced are through passive search, and less than 25% are from job board searches.

In this phase, we screen to reject the candidates sourced. There is a 3 level screening process followed:

Each candidate submission is an opportunity for us to get more clarity on specific customer needs as well as overall preferences of our customer. In this phase: